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Attorney General Sorrell Requires New Jersey Company To Safeguard Student Information
CONTACT: Julie Brill, Assistant Attorney General, (802) 828-5507
October 30, 2008 - A New Jersey company called Educational Research Center of America, Inc., or ERCA, must tighten up its practices for obtaining and handling personal information it collects from high school student surveys, under an agreement ERCA has reached with Attorney General William H. Sorrell.
Attorney General Sorrell said that ERCA surveys ask high school and junior high students to provide information such as their ethnic background, honors won, participation in sports and extracurricular activities, the religious affiliation of a college they would choose, if any, and other information.
ERCA offered educators $40 and $50 gift cards from companies including Staples, VISA, and Office Max in an attempt to entice educators to have students complete surveys, Attorney General Sorrell said, and ERCA received hundreds of thousands of surveys completed by students. Attorney General Sorrell was joined in the settlement by 37 other state Attorneys General.
Student information obtained by ERCA has been marketed and provided to colleges and other educational institutions, but also to commercial businesses that market products and services to students. Such commercial use of the information was disclosed to educators and students, but how to opt out of such marketing was not disclosed to students or to parents of students under 18.
Under the agreement with the states, ERCA must clearly disclose how students or parents of students under 18 can opt out of students completing the survey, and ERCA must not offer anything of monetary value to educators relating to collection of personal information from students. Such practices are especially important, the states said, because information gathered by ERCA from students sometimes is sold for commercial marketing purposes.
ERCA is a not-for-profit corporation with headquarters in Morristown, NJ. The company did not admit any violations of state consumer protection statutes. As part of the “Assurance of Discontinuance / Assurance of Voluntary Compliance,” ERCA also will pay $200,000 to the states for investigative costs, attorney fees, and consumer education and litigation.
The 37 Attorneys General who joined Attorney General Sorrell in the settlement with ERCA represent the following states: AL, AK, AZ, CT, DE, DC, HI, IL, IN, IA, LA, ME, MD, MI, MS, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, VA, WA, WV, WY, and DC.
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