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Attorney General Sues Companies That Charged Vermonters’ Phone Bills

CONTACT: Elliot Burg, Assistant Attorney General, (802) 828-5507

May 15, 2012

The Office of Vermont Attorney General William H. Sorrell has filed suit against 13 companies and 13 individuals whom the Attorney General alleges were involved in charging over 8,000 Vermont consumers and businesses in excess of $625,000 on their phone bill for services that the affected Vermonters did not authorize.

The suit, filed in Washington Superior Court, names as Defendants 10 sellers of voicemail, email and similar services, 13 principals of the sellers, and 3 companies alleged to have facilitated the marketing or placement of the charges. The sellers are MyInfoGuard, LLC, Nationwide Assist, LLC, Solo Communications, LLC, Total Protection Plus, LLC, United Communications Link, LLC, VoiceXpress, Inc., Contact Message Systems, LLC, Nations 1st Communications, LLC, New Link Network, LLC, and Nations Voice Plus. The other three companies are daData, Inc., Enhanced Services Billing, Inc., and ILD Corp. The case has now been removed to federal court.

According to the complaint filed by the Attorney General’s Office, the imposition of unauthorized charges violated the Vermont Consumer Fraud Act. In addition, the Complaint alleges that all of the Defendants but daData violated a Consumer Fraud Act requirement that a specific notice be mailed to anyone who is to be charged for non-telephone services on his or her telephone bill; and that the sellers, their principals, and daData engaged in marketing practices that were unfair and deceptive.

The complaint asks the court, among other things, to prohibit future violations of law, award $10,000 in civil penalties for each past violation, and order full refunds to all affected Vermonters.

For more information on the case, call the Attorney General’s Office at (802) 828-5507.

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